Booking conditions

  • Pets:
    Your dear four-legged friend is welcome to stay with us and will be charged EUR 30,00 per night or EUR 40,00 (LaPosch #No.5 and #No.6 & LakeHouse).
  • Arrival and departure:
    Early check-in per chalet 30% of the confirmed accommodation price (arrival from 09.00 a.m.; includes breakfast on the day of arrival) 
    Late check-out per chalet 30% of the confirmed accommodation price (departure by 5.00 p.m. at the latest)
  • Deposit:
    Your reservation is binding only after receipt of a deposit of 30% of the stay price. The deposit has to be paid within 5 days after booking confirmation. Payment free of charge for the recipient. Failure to do so will result in tacit cancellation of the reservation.
    A handling fee of EUR 20,00 will be charged for the return of the deposit in case of cancellation.
  • Final Payment:
    The balance can be paid on the spot in CASH or by credit card (Maestro, VISA, Mastercard or AMEX).
  • Our bank coordinates:
    LaPosch GmbH
    Account Number: 52183, sort Code: 36219
    IBAN: AT13 3621 9000 0005 2183
  • Cancellation Policy:
    Due to our manageable size with only 16 chalets, cancellations have a significant impact on our resort. Since guests usually book with us well in advance, it is very difficult for us to re-rent the chalet in the event of a cancellation. For this reason, our cancellation policy is strictly enforced:
    up to 3 months before arrival free
    up to 1 month before arrival 40% of the agreed total price
    up to 1 week before arrival 70% of the agreed total price
    in the last week before arrival 90% of the agreed total price in case of late arrival or early departure we charge the total amount 
  • Travel Cancellation Insurance: We recommend you to take out Travel cancellation insurance  travel cancellation insurance. The General Terms and conditions for the Hotel Industry (AGBH) Austrian Hotel Contract Law apply. 

Prices are subject to change without notice, errors and omissions excepted. We are available for information and questions at any time.